Sex Toy India (“we”, “us”, “our”) operates the website sextoyindia.co.in. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We collect the following types of information when you use our website:

  • Personal Information: Name, email address, phone number, shipping and billing address, provided when you register, place an order, or contact us.
  • Payment Information: Payment details are processed securely through third-party payment gateways. We do not store your card, UPI, or net-banking credentials on our servers.
  • Order Information: Products purchased, order history, and transaction details.
  • Technical Information: IP address, browser type, device information, and cookies used to improve site performance and user experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order confirmations, shipping updates, and support responses
  • Improve our website, products, and customer experience
  • Send promotional offers (only if you have opted in; you may unsubscribe anytime)
  • Comply with legal and regulatory requirements

3. Discreet Packaging & Privacy Commitment

We understand the sensitive nature of our products. All orders are shipped in plain, unmarked packaging with no reference to the product contents or our brand name visible on the exterior. Order details are accessible only to authorized personnel involved in fulfillment.

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share limited information with:

  • Delivery partners/courier services — only what is needed to fulfill your order
  • Payment gateway providers — to process transactions securely
  • Legal authorities — only when required by applicable law

5. Cookies

Our website uses cookies to remember your preferences, maintain your cart, and analyze site traffic. You can disable cookies through your browser settings, though some site features may not function properly without them.

6. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your personal and payment information. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

7. Age Restriction

Our website and products are intended strictly for individuals aged 18 years and above. By using this website, you confirm that you meet this age requirement. We do not knowingly collect information from minors.

8. Your Rights

You have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your account and associated data
  • Opt out of marketing communications at any time

To exercise these rights, contact us using the details below.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated 17/09/2024