FREQUENTLY ASKED QUESTIONS
Yes, we strive to ensure that you receive the exact product that you see in the picture. We work hard to provide accurate images and detailed descriptions of all our products so that you know exactly what to expect when your order arrives. However, please note that there might be slight variations in color or appearance due to differences in screen displays or lighting conditions during photography. Rest assured, the quality and specifications of the product will match the details provided.
If you have any concerns or notice significant discrepancies, our customer service team is always ready to assist you with returns or exchanges. Your satisfaction is our top priority.
You can view your sales receipt in the "Order History" or "My Orders" section of your account on our website or app. Once your order is completed, a digital copy of the receipt is automatically generated and stored there for your convenience.
To access your sales receipt:
- Log in to your account.
- Go to the "Order History" or "My Orders" section.
- Select the order for which you want to view the receipt.
- Click on the "View Receipt" or "Download Invoice" option.
If you have opted for email notifications, you will also receive a copy of your sales receipt in your registered email inbox. If you still can't find it, feel free to contact our customer support team for assistance.
Returning an item is simple and hassle-free! Follow these steps to initiate a return:
Log in to Your Account: Go to our website or app and sign in to your account.
Navigate to "My Orders": Find the "Order History" or "My Orders" section.
Select the Item: Choose the order containing the item you wish to return.
Click on "Return" or "Request Return": Look for the "Return" button next to the item and click it.
Fill Out Return Form: Select the reason for return from the options provided, and add any additional comments if necessary.
Choose a Return Method: You can either schedule a pickup or drop off the item at a designated location, depending on the options available for your area.
Pack the Item Securely: Use the original packaging if possible, and make sure all accessories, tags, and manuals are included.
Complete the Return: Confirm your return request, and you will receive a confirmation email with further instructions.
Once your return is processed, you will be notified via email, and your refund or exchange will be processed as per our return policy.
For any issues or assistance, please contact our customer support team, and we will be happy to help!
You can ship your order to any location within India, including all states, cities, towns, and villages. To place an order, you have the following options:
Using Our Website:
- Visit our website and browse through our products.
- Add the items you want to purchase to your cart.
- At checkout, enter the shipping address where you want your order delivered.
- Complete the payment process, and we’ll take care of the rest!
Order on WhatsApp:
- Simply message us on our official WhatsApp number to place your order.
- Provide the details of the items you wish to purchase along with the shipping address.
- Our team will confirm your order, share the payment options, and arrange for the delivery.
Whether you order through our website or on WhatsApp, we ensure reliable and fast shipping to your chosen location!