Contact SextoyIndia

Please include your Order ID, registered phone number and email address when contacting us. This helps our support team check your order status faster.

 

Email Support

For order, payment, return and delivery-related queries. support@sextoyindia.co.in

WhatsApp Support

Chat with us for quick order and product-related help.

Support Hours

Monday to Saturday: 10:00 AM – 7:00 PM Sunday: Limited support

Shipping Coverage

India-wide delivery with discreet packaging.

FREQUENTLY ASKED QUESTIONS

Will my order be packed discreetly?

Yes, orders are packed discreetly without revealing product details on the outer packaging.

How can I track my order?

You can track your order using the tracking details shared after dispatch. For faster help, contact support with your Order ID.

What payment options are available?

Available payment options are shown on the checkout page. You can choose the option available for your order.

Can I cancel my order?

Cancellation depends on the order status. If your order has not been shipped, contact support as soon as possible.

Can I return a product?

Returns depend on product type, hygiene policy, condition and return eligibility. Please check our Refund and Returns Policy before placing an order.

CONTACT US FOR ANY QUESTIONS